SME Office Support

See details here. Bespoke Training We can tailor training to meet the specific requirements of you or your business, enabling your staff to focus on relevant topics that will help them to work SMARTER. We conduct a Training Needs Analysis to identify skills gaps and provide more focused and relevant training for your staff. Find out more.

On-Site This is the most cost-effective option where your team doesn’t need to travel as we come to you. All we ask is that you provide a suitable training room with a Windows PC or laptop for each delegate loaded with relevant software. (We can also supply laptops if this is a more suitable option). Off-Site Choose this option to have training delivered in a fully equipped training venue with refreshments and a light lunch provided.

YOUR TRAINER Carol Watson started using technology over 30 years’ ago in support roles. Over the years, her problem-solving skills and creative thinking have been utilised to design, develop, test and roll-out automated systems. Due to her expert, technical knowledge, experience and qualifications, Carol’s career progressed to delivering staff training at all levels in a variety of sectors. She also worked as an invigilator of ECDL and CLAIT qualifications, both widely recognized by employers as proof of ability and competence when working with IT.

As well as developing cost-efficient tools and processes for businesses, Carol has a natural ability when it comes to finding creative solutions and analyzing skills gaps. She is an enthusiastic trainer with excellent people skills. “I see so many companies wasting precious time and resources with repetitive tasks that often result in duplicate processes. My sole aim is to increase your team’s productivity, which will also help to increase your profit margin.”